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Project A, Inc.
5350 Hwy. 66
Ashland, OR 97520
Phone: (541) 488-1702
Contact: Sales
Hours: Mon-Fri 8:30am-5:00pm


Here to Help

Project A's in-house technical and customer support staff are ready to help, Monday-Friday, 8am-5pm Pacific Time, and will respond to emergency requests 24x7.



To help us track your issue, please read How To Report A Website Problem and use our Support Request Form.


Support Request Form: Click here to fill out a request online
Phone: (541) 488-1702 x105 or (707) 623-1896 x105

Emergency Line: 

Please use the Support Form before calling (if possible) and note your Incident Tracking Number. You can leave a message describing the issue, along with your Incident Tracking Number at (541) 488-1702 x301 and a technician will be paged.
Network  Status Notification: If you'd like to receive notifications of our network status, scheduled and unscheduled maintenance and emergency outages, please go to and follow ProjectA911 on Twitter or subscribe to our Google Group for the most detail.
Regularly Scheduled Maintenance: In order to maintain our network security and reliability, we must occasionally make upgrades to our network and software. Most often these upgrades take only minutes, and are usually imperceptible to our customers. If you do notice a brief period of downtime during this maintenance window, please be assured that this is to maintain the integrity of our network.

This maintenance window is from Wednesday night at 9pm until Thursday morning at 2am, PST.

Project A
5350 Hwy. 66
Ashland, OR 97520 USA
Phone: (541) 488-1702
Hours: Mon-Fri
8am-5pm PST USA

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(541) 488-1702 x101

Support Homepage
Open a Trouble Ticket
(541) 488-1702 x105 or
(707) 623-1896 x105

Main Line:
(541) 488-1702 or
(707) 623-1896
Front Desk: ext. 0
Accounting: ext. 102
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